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+--- Thread: Setting up a duo account alongside a solo one (/showthread.php?tid=7323)
Setting up a duo account alongside a solo one - priya91 - 25-04-2015
Not sure if I'm being particularly dim here, but how do you set up a duo account when you already have your own solo one?
I can't register again with my current email address as it says there's already an account under that address, but a Help Centre article definitely says a user can have a separate duo and solo profile.
I tried setting one up under a second email address but I didn't verify it in time and it was disabled, and now I can't use that to re-register.
Ta! x
RE: Setting up a duo account alongside a solo one - admin - 26-04-2015
Hi, use another email address that hasnt been used on AW before.
Verify it as soon as you get the email back from AW.
Thanks
RE: Setting up a duo account alongside a solo one - priya91 - 27-04-2015
Thank you!
RE: Setting up a duo account alongside a solo one - sarahxxx - 28-04-2015
(25-04-2015, 14:47)priya91 Wrote: I can't register again with my current email address as it says there's already an account under that address, but a Help Centre article definitely says a user can have a separate duo and solo profile.
I tried setting one up under a second email address but I didn't verify it in time and it was disabled, and now I can't use that to re-register.
Can you not use the lost password request? Or there is a Verification Email: Re-send on the login page
Sarah x x x
RE: Setting up a duo account alongside a solo one - priya91 - 28-04-2015
I tried, but it didn't work because the account was disabled.
Thank you anyway, my friend is just going to set ours up with her email address!
x