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I keep getting asked to upload verification documents to broadcast my webcam- this has happened a few times now and it takes me 24 hours to get back on cam, why does this keep happening, is there any way I can prevent it?

Many thanks, 
felicity TW

Hi, are you logging in from a country that isnt your home country? Are you logging in from a mobile dongle or a mobile device?

(13-12-2017, 16:35)admin Wrote: [ -> ]Hi, are you logging in from a country that isnt your home country? Are you logging in from a mobile dongle or a mobile device?

Hi, 
No But I did do a tour of Edinburgh yesterday- would that of affected it? As I changed my location for one day only- and changed it back today. Could this be the reason?

Felicity

Hi, most likely the reason yeh.

Thanks