direct cam c2c issue

[ukfella1]

Hi there hoping you can help me.

My laptop has a built in webcam, i bought a new one a few weeks ago (an external one) so i can have the camera at different angles. I've tried c2c in direct cam and it doesn't always work, the software for the webcam is up to date and ive got google chrome. As i've said it doesn't always work it mainly seems to happen when i cam with users from the u.k. do u think it's my end or their end? Is there anything I can do?

Many Thanks