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item sold - where are my credits?
#1
I've just sold an item for the first time, it says that its purchased but i still have the same balance and there is no record of any payments on my credit statement

when do i get the money? im reluctant to send it off until i get it
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#2
you cant get it until its been marked as sent, its held in escrow till then, there is then a waiting time, i think its 3 or 5 days. The money will have been taken out of the purchasers account
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#3
thanks,

cudnt for the life of me work out what the crack was!!!! lol

x
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#4
Have you looked in your Credits in Escrow ? It will take 24 hrs to go to your Credits Statement.

I don't sell often , its just a guess.




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#5
(03-03-2013, 01:44)scottswald Wrote: thanks,

cudnt for the life of me work out what the crack was!!!! lol

x

yw, have you found where to mark it as sent?
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#6
(03-03-2013, 01:45)wild1 Wrote: Have you looked in your Credits in Escrow ? It will take 24 hrs to go to your Credits Statement.

I don't sell often , its just a guess.

Its 24hrs for booked camshows, but im pretty sure its longer for sales items.... though i could be wrong!
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#7
(03-03-2013, 01:45)wild1 Wrote: Have you looked in your Credits in Escrow ? It will take 24 hrs to go to your Credits Statement.

I don't sell often , its just a guess.

Dont how how to get there, but i have since learned that they are in escrow, thanks Cool

(03-03-2013, 01:46)britishmilf Wrote: yw, have you found where to mark it as sent?

yeah, but it's pretty late on a saturday night, do you just mark it straight away or actually wait until you post it in the morning?

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#8
you may need a tracking number to mark it as sent, if you dont then i dont see anything wrong with doing it now as long as you really are going to send it!
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#9
hmm actually.... i think once its marked as sent they let the customer know, they then keep it in escrow for the amount of time it should take to be received. If not recieved by then, the client could report it as not received, so id send it, then mark it as sent
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#10
If you have sold an item you have to go and mark it as dispatched. You then get the credits 7 days after (after you marked it as dispatched)
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