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DIRECT CAM Only laptops can join me. Why??
#1
A couple of my regulars have messaged me saying they cannot connect to Direct Cam with me as it doesn't support anything that isn't a laptop. Why is this?
Is this a setting I have to change or is it something with AW?
I work in hotels and at present I am very much looking at a loss for tonight's work.
Please can someone advise me what to do. I have logged in and out several times and it is still saying the same thing, laptops only.
HELP
Thanks
Sadie
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#2
I think it is because your speeds aren't fast enough, not sure what you can do about that though x
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  • admin
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#3
(15-07-2019, 22:43)Gizzi Wrote:

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I think it is because your speeds aren't fast enough, not sure what you can do about that though x

Gizzi - How sure are you? I can upgrade to better wifi but thought the standard wifi would be ok.

xxx
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#4
I'm no expert! In the Help section I'm sure it says that you need a good upload speed to support all devices. Have a look through for offering services, troubleshooting etc.
Poor lighting is another thing that can mess it up too.
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  • sadie-ssbbw
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#5
Hi, its related to speed of internet and your equipment yes.
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