03-12-2019, 13:04
Mistress_Silk: I have implemented a new system today that stops this on your account thanks, was your query from above sorted ok?
BigDonna: AW confirm wrongly, if we were logged into the wrong group we could not of been accessing your account, but as the messages clearly state we were, eg we couldnt of seen your statement page of given you the booking confirmation if we werent actually viewing your account and you cannot view your account if we are logged into another group. AW didnt realise that as we have multiple systems and groups we were in fact logged into the correct group we had just messaged them from another system that happened to be logged into another group.
BigDonna: AW confirm wrongly, if we were logged into the wrong group we could not of been accessing your account, but as the messages clearly state we were, eg we couldnt of seen your statement page of given you the booking confirmation if we werent actually viewing your account and you cannot view your account if we are logged into another group. AW didnt realise that as we have multiple systems and groups we were in fact logged into the correct group we had just messaged them from another system that happened to be logged into another group.
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