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+--- Thread: Cancelling pending transfer (/showthread.php?tid=6658)
Cancelling pending transfer - Cece - 29-07-2014
I have tried to contact AW 3 times and up to now I think the help system is so bad for problems that we have which are not listed in the help section!
I accidently clicked to transfer my credits to my UK bank option instead I clicked Payoneer. Well I don't want it to my payoneer! as I don't use it anymore and I have lost my card!
I thought years ago there was a tick box where you could just cancel the pending transfer and have the credits back into your account? I am guessing they took that option away?
Could possibly admin help me on this one?
Many thanks x
RE: Cancelling pending transfer - Sexxy-Claudia - 29-07-2014
The option to cancel the transfer has gone :-(
I wish he had it back .
RE: Cancelling pending transfer - missdemeanour - 29-07-2014
Go here http://www.adultwork.com/dlgKBArticle.asp?TargetURL=http%3A%2F%2Fwww%2Eadultwork%2Ecom%2FdlgFAQsNew%2Easp%3FSectionID%3D310%26PreviousSectionIDs%3D0%252C300&ArticleID=286 click on close window then fill out the form and send. They should get back to you.
RE: Cancelling pending transfer - Cece - 29-07-2014
Aw why on earth did they do that for? how stupid! I have done that 3 times missdemeanour and it said message has not been submitted! contacting them is a pain. I have been told to contact them through the site in order for them to help me whilst im still logged into my account!
RE: Cancelling pending transfer - MissSophieGreen - 29-07-2014
I did this last week, it's so annoying! I am sure a few years ago you could cancel the transfer request yourself.
I emailed them via the help and although they cancelled it, they said it would be done overnight when they are less busy, so by the time I had the credits back I had missed the cut off for that weeks payment, so no money for me this week!!
RE: Cancelling pending transfer - Cece - 29-07-2014
Hey thanks for replying to my post! it's been a nightmare trying to contact adultwork by using the help section! I am struggling on what to say, when I use words like transferring or credits it scans each word I use and if something similar is in the help section about a similar problem they wont allow it for me to send it!
I am now contacting payoneer but they are slow as a snail lol! How did you word your message when you sent it using the form? x
RE: Cancelling pending transfer - admin - 02-08-2014
Hi, we can do it for you but we would need the username and temporary password sent to admin@adultworkwebcammers.co.uk.
Sorry for the delayed response.
Thanks
RE: Cancelling pending transfer - Cece - 03-08-2014
Hello Admin, thanks it has been sorted out now. Thank you