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ACCOUNT DEACTIVATED PLEASE HELP - Printable Version

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ACCOUNT DEACTIVATED PLEASE HELP - tabooenglish - 15-12-2017

Hi Admin, tried to log in to Adultwork today to find that my account has been deactivated. I have appealed but I'm so worried. I don't know why I was deactivated.

user name tabooenglish


RE: ACCOUNT DEACTIVATED PLEASE HELP - admin - 15-12-2017

Hi, messaged AW.

Thanks


RE: ACCOUNT DEACTIVATED PLEASE HELP - admin - 16-12-2017

Hi, messaged on Whatsapp.

Thanks


RE: ACCOUNT DEACTIVATED PLEASE HELP - mark_38 - 11-02-2018

i need help please:
I tried to login to my account but a get a message that my account has been deactivated but the message does not give a reason why.
On that page there is a link to appeal the decision which I tried but a got beck an email (which seems to be an auto reply email) that my registration was refused because it is associated with an account that was previously closed.
 
I was not trying to open a new account, I was just asking why my original account has been closed.

I then tried to message AW vie the help centre asking for more details but I received the same email that my registration was refused because it is associated with an account that was previously close
 
I am not aware of committing a breach of any of the adult work terms, so I really don't know why my account has been deactivated.
 
I would appreciate if someone can get back to me if there is another way I can get in touch with AW or if there is a way I can get someone to actually review my account rather then just an auto reply.
 
I also had some credits still on my account which I would like to get back if possible.


RE: ACCOUNT DEACTIVATED PLEASE HELP - admin - 11-02-2018

Hi, you may of logged in from an internet/IP/address that someone with a banned account has used, or someone with a banned account has logged into their account on your internet.

You could possibly try webmaster@adultwork.com

Thanks


RE: ACCOUNT DEACTIVATED PLEASE HELP - mark_38 - 11-02-2018

(11-02-2018, 19:00)admin Wrote: Hi, you may of logged in from an internet/IP/address that someone with a banned account has used, or someone with a banned account has logged into their account on your internet.

You could possibly try webmaster@adultwork.com

Thanks
thanks but no, no one had access to my account and adult work will just reply with that auto reply email offering no further information.


RE: ACCOUNT DEACTIVATED PLEASE HELP - admin - 14-02-2018

Hi, and there is zero way you may have overlapped logins with someone on AW? eg, family member works on it, friend.

It very rare for AW to make a mistake so there has to be something.

2 options going forward, simple quick emails to help centre or webmaster@adultwork.com are read by a person, they have to be directly to the point.

1: Re-message stating "Hi, my account ******** has been closed for association with a closed account, this isnt possible, can it be re-checked and some info sent back regarding it?"

2: Try to create a new account.

They may not allow a new account creation if the association is related to an account that was closed due to a serious offence.